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Privacy Policy

Tortuga Casino

This privacy policy explains how information may be collected, used, stored, and protected when you visit this website. It applies to visitors from the United States, the European Union, the United Kingdom, and other international regions. By using the site, you acknowledge that we collect and process information as described in this policy.

Information We May Collect

We may collect several categories of information to operate the site and provide services. Typical categories include:

  • Personal information you voluntarily provide, such as name, email address, mailing address, date of birth, account credentials, and payment or transaction details.
  • Technical information, including IP address, device type, operating system, browser type, and approximate geolocation derived from your device or IP address.
  • Usage data, such as pages visited, time spent on each page, search queries, session identifiers, and interaction history.
  • Cookies and other tracking technologies, including persistent and session cookies, local storage, web beacons, and advertising identifiers.
  • Communications you send to us, including support requests, emails, and chat transcripts.

How Information May Be Used

We use collected information for lawful and legitimate purposes necessary to operate and improve the site. Common purposes include:

  • Operating and maintaining the website, including account management, payment processing, and transaction records.
  • Improving functionality and user experience, such as personalizing content, testing features, and fixing errors.
  • Analyzing website traffic and performance to monitor trends and measure effectiveness.
  • Communicating with users in response to inquiries, for account notices, or to provide updates about the site.
  • Detecting, preventing, and responding to fraud, abuse, security incidents, and other prohibited activity.
  • Complying with legal obligations, resolving disputes, and enforcing agreements.

Cookies and Tracking Technologies

The site may use cookies and similar technologies to remember preferences, analyze usage patterns, and improve performance and functionality. These technologies may be placed by us or by third-party service providers.

You can manage or disable cookies through your browser settings, but disabling certain cookies may affect site functionality. For details on the types of cookies used and how to manage them, see our cookie policy.

Third-Party Services

We may use third-party services to support website operation, analytics, advertising, and payment processing. Examples include analytics providers, advertising partners, affiliate programs, and payment processors. Those third parties may collect or receive information about your activity on the site and use it in accordance with their own privacy practices.

Where third-party services are used, we encourage you to review their privacy notices. We are not responsible for the collection, use, or disclosure practices of third parties.

Data Sharing and Disclosure

We do not sell personal information to third parties. However, information may be shared in the following circumstances:

  • With service providers and vendors that assist in operating the site, processing payments, hosting data, or providing customer support.
  • With affiliates, partners, or successors in the event of a merger, acquisition, reorganization, or sale of assets.
  • When required or permitted by law, such as in response to lawful requests from government authorities, or to comply with court orders.
  • To protect the rights, property, or safety of the site, users, employees, or the public, including in emergency situations.

We limit disclosures to what is necessary for the intended purpose and require service providers to implement appropriate security measures.

Data Security

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. Measures may include encryption of data in transit, access controls, secure infrastructure, and regular security assessments.

No system can be completely secure. While we strive to protect information, we cannot guarantee absolute security, and users should take precautions when transmitting information to the site.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce agreements. Retention periods are determined by the nature of the information, legal requirements, and business needs.

When personal information is no longer required, we will delete, anonymize, or otherwise dispose of it in a secure manner.

User Rights

Depending on your location, you may have legal rights regarding your personal information. These rights can include:

  • Requesting access to the personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information, subject to applicable limitations.
  • Requesting restriction of or objection to processing in certain circumstances.
  • Requesting data portability where technically feasible.
  • Withdrawing consent where processing is based on consent.

To exercise any rights, please contact the site operator using the contact information below. We may require verification of your identity before fulfilling a request. Certain requests may be subject to legal limitations or exceptions.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will indicate the revision date and, where appropriate, provide notice on the site. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions, requests, or concerns about this privacy policy or our privacy practices, please contact the site operator. Provide sufficient details to help us identify your account and respond to your inquiry.

Last Updated: April 2, 2026